How Do I Work
Achieving comprehensive knowledge on different users. How I did it at eBuddy.
Improving customer’s engagement. How I did it at Booking.com.
Grounding the vision and strategy by facilitating customer journey maps. How I did it at Nutnose.
Complete online shopping flow for desktop and mobile sites. How I did it at G-star.
With a vast experience on working in different locations and industries, ranging from cultural organisations, communication companies, startups, travel, and finance institutions, both on an off -site, I have had the chance to work with people who challenged my perspective and taught me new ones. This eclectic journey makes a real fun ride.
Educated in arts and graphic design I’ve deepen my practice into digital design by experiencing my first freelance gig in the early 2000’s with webdesign projects. Moving towards mobile was natural, as well as advocating strongly for human-centred approaches, as my preferred study subjects where aesthetics and ergonomics.
To keep on implementing these principles at work, is both a challenge and a passion I pursue, allowing me to challenge mine and other’s assumptions.
Happiness is working with people who are engaged, and who like to share the passion for what they practice while actively listening. This, good tea, and speaking Portuguese.